Developing Emotional Intelligence

COURSE DESCRIPTION

Developing Emotional Intelligence

The concept of emotional intelligence, popularized by Daniel Goleman in the 1990s, refers to the ability to recognize, understand, and manage one’s own emotions and recognize, understand, and influence the emotions of others. As organizations increasingly recognize the importance of EI in the workplace, the demand for effective EI training programs has grown.

To begin, it is essential to understand the components of emotional intelligence. According to Goleman, emotional intelligence comprises four primary domains: self-awareness, self-management, social awareness, and relationship management. Self-awareness involves recognizing and understanding one’s own emotions, while self-management pertains to the ability to regulate and control these emotions. Social awareness involves empathy and understanding the emotions of others, and relationship management focuses on effectively navigating social interactions and building positive relationships.

In this training, you will learn:

1. Increased self-awareness: Participants gain a deeper understanding of their emotions, thoughts, and behaviors, leading to better self-management and decision-making.
2. Enhanced communication skills: Attendees learn how to express themselves effectively, listen actively, and navigate conflicts with empathy and understanding.
3. Improved relationships: By developing emotional intelligence, individuals can build stronger connections with others, foster trust, and collaborate more successfully in both personal and professional settings.
4. Better stress management: Through emotional intelligence training, participants acquire tools to regulate their emotions, cope with pressure, and maintain a positive mindset during challenging situations.
5. Enhanced leadership abilities: The seminar equips individuals with the skills to inspire and motivate others, resolve conflicts constructively, and lead with authenticity and empathy.